Trade Law for Hotel
Information Disclosure under the Act on Specified Commercial Transactions
| site name | Cross Hotel Kyoto |
|---|---|
| URL | https://cross-kyoto.orixhotelsandresorts.com/ |
| Operator | Yoshihiro Hanmei, General Manager |
| Inquiry | Cross Hotel Kyoto 71-1 Daikoku-cho, Sanjo-sagaru, Kawaramachi-Dori, Nakagyo-ku, Kyoto City TEL: 075-231-8831 |
| Price of goods | Depends on each accommodation plan (for details, please refer to the accommodation plan details page). |
| Fees other than the price of the product (Taxes, etc.) |
The following Kyoto City hotel tax will be charged upon check-in. 200 yen if the Accommodation Charge (per person 1 ) is less than 20,000 yen, 500 yen if the Accommodation Charge is between 20,000 yen and 50,000 yen, and 1,000 yen if the room charge is 50,000 yen or more. |
| Method of Settlement | For on-site front desk settlement: Cash, credit card, or electronic money/barcode payment. In case of advance settlement by credit card: Credit card payment is required at the time of web reservation. In the case of conditions different from the above, the conditions will be stated on the accommodation plan details page. Accepted credit cards: Visa, Mastercard, JCB, Diners Club, AMERICAN EXPRESS, Discover, UnionPay, etc. Accepted electronic money and barcode payment: PayPay, au PAY, d-payment, LINE Pay, QUICPay, Rakuten Edy, WAON, iD, nanaco, PASMO, Suica, Kitaca, etc. |
| Payment deadline | Payment at the front desk on site: at check-in If you pay in advance by credit card: The amount will be deducted from your credit card on the debit date designated by your credit card company based on the reservation date when the reservation is confirmed. However, in the case of any of the above methods, if the additional service fee is not settled each time the facility is used, the unsettled amount will be settled at the time of check-out. |
| Product delivery time | At check-in (Depends on each accommodation plan. For details, please refer to the detailed page of each accommodation plan.) |
| How to change or cancel your order | Please check in via our website or call us. |
| Cancellation charges | In accordance with the hotel Accommodation Policy, there is no charge up to 2 days prior to the arrival date, and the following cancellation fees will apply 1 Day Prior arrival date. Cancellation on 1 Day Prior arrival date: 20% of the Accommodation Charge Cancellation on Check-in Day arrival: 80% of the room Accommodation Charge No Show: 100% of the Accommodation Charge The conditions may vary depending on the accommodation plan. Please refer to the accommodation plan details page for details. Cancellation fees may be charged in accordance with separate regulations for group rates. Please check the cancellation policy of the hotel you made the reservation at if you made the reservation through a website other than the hotel's official website. |
| Returned goods | Due to the nature of our products and services, we cannot accept returns after the stay has been used. |
| Business Owner | ORIX Hotel Management Corporation |
| Representative | Takaaki Ninauchi (President) |
| Address | 4-1, Hamamatsucho 2-chome, Minato-ku, Tokyo 105-0013, Japan |
| Contact | TEL: 03-5776-3421 Please call the hotel phone number above for any inquiries regarding use of the hotel. |
Our site is the best price!
Hotel Reservations
Our site is the best price!
Restaurant Reservations
Hotel Reservations
Restaurant Reservations
Phone Hours : 10:00 - 16:00
For reservations of 5 or more people, please call us.
Click here for restaurant page
Information Disclosure under the Act on Specified Commercial Transactions (for restaurant)
